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Recent Articles by T. Freese

December 14, 2009 by QBS Research, Inc.  
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More than any time since the industrial revolution, companies and individuals in all industries are looking for ways to retain customers, boost top line revenue, and maintain overall profit margins. To survive, and ultimately flourish in this new environment, we must reexamine the way we deal with customers; and frankly, some of the necessary adjustments may be long overdue.

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