QBS
methodology training is very different than traditional
selling courses. That’s good because salespeople
and managers (both) are tired of the same old training.
Instead, they want something new—something that
is refreshing, proven, and something that will give
them a differentiable advantage in their respective
markets.
Question Based Selling (QBS) is a proven and highly
leveraged sales methodology that teaches salespeople
and sales teams how to step outside the box of traditional
thinking in order to more effectively differentiate
their products, their company, and themselves, in
a highly competitive marketplace.
The QBS Methodology is taught in our highly interactive,
two and three-day training programs that are designed
to give salespeople a significant edge over their
competition. An abridged one-day version of this QBS
training is also available for sales meetings, mid-year
kickoff events, or vendor-sponsored partner seminars,
which can be scheduled upon request.
[ Client
Testimonials ]
Two-Day QBS Course Overview
Here’s a question:
Why do companies all over the world spend millions
of dollars telling salespeople what to say, but
they spend almost nothing teaching them what to
ask?
Question Based Selling (QBS) is a unique and exciting
new sales methodology that takes a common sense approach,
based on the theory that what a salesperson asks and
how they ask, is more important than what they will
ever say. Whose job is it to uncover needs? The salesperson's,
of course but just because a salesperson wants to
ask questions, doesn't necessarily mean prospects
and customers will want to respond. Likewise, just
because we have a great story to tell, doesn't mean
prospects and customers will want to hear it. Now,
the question is, what makes prospects and customers
"want to" engage?
Course Objectives
The QBS methodology teaches salespeople how to engage
more prospects in more productive sales conversation,
in order to accomplish the following:
- Make lead generation a self-fulfilling prophecy.
- Increase your "hit rate" when calling
new prospects.
- Use strategic questions to uncover more needs.
- Identify decision-makers and key influencers.
- Establish more credibility earlier in the sale.
- Eliminate the causes of buyer resistance.
- Motivate many different types of buyers.
- Expand the scope of existing opportunities.
- Escalate the prospect’s sense of urgency.
- Deliver more punch in your presentations
- Prevent objections in addition to handling them.
- Qualify and accurately forecast sales opportunities.
- Close more sales...faster.
In addition to teaching the methodology, Question
Based Selling programs emphasize implementation by
giving participants an opportunity to experience the
techniques and skills they learn using a series of
exercises and interactive workshops. This hands-on
approach reinforces the QBS methodology in order to
make an immediate and positive impression on the salesperson,
the sales team, and the total organization.
Who Should Attend QBS Methodology
Training?
Question Based Selling was designed for the entire
sales team. In addition to teaching salespeople how
to differentiate themselves and their products, QBS
also enhances the effectiveness of sales support professionals,
sales engineers, marketing personnel, and sales management.
After all, the key to success in today’s selling
environment is making sure that people who are on
the same team, are also on the same page.
The QBS methodology is also valuable for developing
stronger distribution channels. In many regions, VARs
and channel partners are being deluged with product
information—lots of vendors offering a myriad
of different seminars and events that focus on the
products they sell. But who is teaching these partners
how to sell, how to penetrate new accounts, or how
to be more effective salespeople? Oftentimes, the
answer is no one.
That's why one of the options for QBS training in
the field is to invite your VAR partners and integrate
the training, making them part of your sales team.
Prerequisites
None required.
Customized Curriculum
Each Question Based Selling course is specifically
customized for the intended audience.
QBS methodology training is delivered in an interactive,
lecture-based format. Specific "what if"
scenarios are welcomed and the relevance of examples
used during the training will be proportionate to
the volume of material provided by the client in advance,
the length of the course, and the amount of audience
participation.
Facilities Set-up Requirements
For each QBS event, client agrees to secure the following:
- Presentation Room (Set up classroom style)
- Refreshments/Lunch for Attendees
- In Focus Projector (for PowerPoint presentation)
- Wireless Remote Lapel Microphone (even for smaller
venues)
- Extra Battery for Wireless Remote
- Two Flip Charts with Color Markers
- Tall Drafting Chair or Bar Stool
Unless otherwise specified, all of the items listed
must be provided and be in good working order, for
the QBS event to commence. QBS speakers will bring
their own laptop computer and provide all appropriate
training handouts.
Sample Course Agenda
 |
| Day
One |
| 8:00am
|
Continental
Breakfast |
| 8:30am |
Introductions |
| 8:45am |
Kick-off Exercise: Leaving Voice Mail |
| |
Part I:
A Short Course on QBS Strategy |
| |
»
|
Increasing
Your Probability of Success |
| |
» |
Introducing the PAS Positioning
Model |
| 10:15am |
Morning Break |
| 10:30am |
Gold Medals™
and German Shepherds™ |
| |
» |
Mismatching:
The Avoidable Risk |
| |
» |
The Herd Theory™ |
| 12:15pm |
Lunch |
| 1:15pm |
Part
II: The Most Powerful Tool in Sales |
| |
» |
Conversational
Layering™ |
| |
» |
Curiosity: Building a Sales
Forum |
| 3:00pm |
Exercise: Popcorn Credibility |
| 3:15pm |
Afternoon Break |
| 3:30pm |
Diagnostic
Questions for Instant Credibility |
| |
» |
Escalate Questions to Uncover
More Needs |
| 4:45pm |
Wrap
up |
 |
 |
| Day
Two |
| 8:00am
|
Continental
Breakfast |
| 8:30am |
Qualifying: Getting
More Accurate Responses |
| |
»
|
Advanced
QBS Questioning Techniques |
| |
Exercise: Testing
Your Ability to Ask Questions |
| 10:00am |
Morning Break |
| 10:15am |
Part
III: Putting Methods into Practice |
| |
» |
The Three
Phased QBS Sales Process™ |
| |
» |
Turning “Cold Calls”
into “Luke Warm” Calls |
| |
» |
Calling High vs. Calling Low |
| |
» |
Getting to the Right Person
in Your Accounts |
| 12:00pm |
Lunch |
| 1:00pm |
Delivering More
Powerful Sales Presentations |
| |
» |
Crafting
an Interactive Ice-breaker |
| |
» |
Building a Mutual Agenda™
|
| 3:00pm |
Afternoon Break |
| 3:15pm |
Closing More
Sales… Faster |
| |
» |
The Five Prerequisites of
Every Deal |
| |
» |
The Four Keys to Closing More
Sales |
| 4:30pm |
Evaluations/Close |
 |
|